This will be our reality, it just may take a bit more time to get right.

Call-In Concerns

One of Miller’s biggest concerns is wait times.

Calls are fielded through state crisis centers, which are critically underfunded and, consequently, understaffed.

drawing of sad girl calling mental health hotline 988

Verywell / Madelyn Goodnight

Without proper funding and staffing, higher call volumes could leave callers in distress during crucial moments.

“That is at least until our lines are fully staffed and financially supported.”

He hopes that one day, it will be as widely known as dialing 911 in an emergency.

Centers for Disease Control and Prevention.Facts About Suicide.

988 Suicide and Crisis Lifeline.Suicide prevention by the numbers.

Substance Abuse and Mental Health Services Administration.988 frequently asked questions.

2017;47(9):2639-2647. doi:10.1007/s10803-017-3182-5

Vibrant Emotional Health.Capacity grants 2019 press release.