For this reason, there really is no bad publicity, as long as you handle it well.
At the same time, its important not to make false promises.
Be realistic in what you could offer in the way of apology or restitution.
Well discuss this in the section on how to respond.
This shows that you care about everyone else on your social media page.
Dont getdefensive, dont be angry, and stay classy.
Be Polite
This goes along withbeing positive, but youll also want to stay polite.
Stay out of the drama and keep a high ground.
Even if you are attacked with aggression, dont respond with emotion or lose your cool.
The kids really enjoy it and it’s helping to bring some magic to our Christmas.
Its okay to set boundaries about who you let into your social sphere.
Set boundariesand dont reply if they take a stab at start an argument.
Focus on solutions to problems anddont dwell on negativityor give other people attention for being negative.
Most often, these types of people will move on to bothering someone else.
Finally, seek out people who you feel will improve your outlook on social media.
Curate your friends and following list to only reflect the people who make you feel uplifted.
Why Do People Leave Negative Comments?
Theres no harm in taking a hard line on issues that you believe in and standing your ground.
How Should You Respond to Negative Comments on Social Media?
Baker A.How Brands Handle Negative Comments on Social Media.
Henderson C.8 Ways to Deal with Negative Social Media Comments.
