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Conflict and disagreement are a part of life, albeit often anunpleasant one.
Unfortunately, when conflict is not addressed productively, it can escalate, sometimes to the point of violence.
It is essential to build and use healthy, appropriate skills tode-escalate conflictsin a healthy way.
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Conflict cangrow over time, and you could become resentful of an ongoing issue.
If you have a problem with another person, addressing it as soon as possible can prevent escalation.
Long-term conflictsare more difficult to resolve because of the history and more intense feelings attached.
How can you resolve something if you do not know what that looks like?
Understand each persons perception of the problem and desired resolution beforehand.
It can be helpful to ask yourself, How will I know that this is resolved?
What change would make things right for you?
Do you oughta see a specific behavior change?
Do you feel wronged and need anapology?
Do the parties have different communication styles and need to get on the same page?
When addressing a conflict, ensure you are in a calm headspace.
This will allow you to engage the other person and make progress towards a resolution.
Sometimes a conflict is complex and needs long-term work in finding a solution.
It is OK totake a breakif you feel yourself getting worked up.
If you are truly interested in resolving the conflict, practiceactive listeningandopen communicationwith the other person.
When expressing your side of the conflict, using neutral language andI statementscan reduce the risk of further escalation.
Engage With a Third Party
A neutral third party ormediatorcan aid in conflict resolution.
A mediator can help both parties see an acceptable resolution.
If your conflict is in a relationship, amental health professionalmay be able to provide resolution support throughcouples therapy.
The other party has its own agenda and priorities for the outcome as well.
The other partysneedsmight align more closely with yours than you think.
US Department of Justice.The Interpersonal Conflict and Resolution (iCOR) Study.
2021;38(2):135-149.
